iPad Loan FAQ

iPad FAQs - Please see the iPad Loan Agreement for full details

If I have my own iPad, can I bring it to school instead of using one provided by the District?
You are free to bring your own iPad in place of one provided by the District as long as the device is compatible with our systems and network. All we ask is that you enroll your device in our Mobile Device Management System so we can furnish you with the apps we are providing for all students. 

Are there ways for parents/guardians to limit and control access on the iPad?
Absolutely. Please see Apple’s information for parents on setting restrictions (also known as ‘parental controls’) on iOS devices. Parents may also choose to use Apple’s Guided Access feature for setting session limitations.

What does the optional iPad Protection Plan cover?
The $35.00 iPad Protection Plan provides coverage for non-warranty repair, accidental damage (drops/spills), cracked screens, power surges, theft (with filed police report), vandalism by others, fire, flood and other natural disasters. The $35.00 iPad Protection Plan enrollment fee payment is nonrefundable. This annual coverage begins upon receipt of the payment and ends at the conclusion of the regular school year. For those opting to participate, the iPad Protection Plan coverage extends over the summer months at no additional cost. The iPad Protection Plan does not cover lost iPads, intentional damage –OR– stolen, lost or damaged charging cables, power adapter charging “bricks,” or cases.

If I have more than one child attending school in the District, do I have to pay the iPad Protection Plan fee for all of them?
The iPad Protection Plan payments have a family maximum cap based upon two student enrollments per family. Please see the "Agree to Terms" page for more information.

Is the iPad case as durable as the case used in previous years?
The STM DUX Plus Duo case has been designed to meet or exceed the U.S. Department of Defense Standard 810F/G durability tests (26 drops at 4 ft.). This case has been engineered with education environments in mind. The STM DUX Plus Duo case actually offers greater protection of the screen when closed for transport or carrying in a backpack. One of the side benefits is that the screen protector cannot be removed from the all-in-one case design. The rigid protective cover of the STM DUX better resists pressure placed against the glass when packed within a backpack and also better holds up to the friction and scratching, for example, of the metal spine of a spiral notebook that may be in a backpack as well. The screen protector flap is thicker than the plastic screen protector on our previous case, and in addition the magnetic cover secures it without inadvertently turning the device on and draining battery life. The case has also been designed with some “stand off” ridges to help minimize damage in drops on a hard flat surface such as concrete. In addition, unlike the “crumple zone” plastics of the previous case, the STM DUX Plus Duo has reinforced rubberized corners to help absorb impact on corner drops.



Summer iPad FAQs

Why offer an optional summer iPad checkout?
The option for summer iPad checkout supports our efforts to foster open-ended, personalized learning opportunities; curiosity; exploration and continued access to creative tools and resources. We are fortunate to have this as an option for our learners and families and have been pleased to offer since 2016. Prior to this, changes in operating systems, management software, and the end of lease schedules have prevented us from making summer iPad checkout an option.

What student grade levels are eligible to take advantage of the optional summer iPad checkout?
Students that are currently in grades K-11 and have taken iPads home during the school year are eligible to checkout their assigned iPad for the summer months. Seniors will need to check in their assigned iPads before the end of the school year. These iPads will be redistributed for next year’s kindergarteners.

Can students/families elect to turn in their assigned iPad before school is out?
Yes. iPads may be checked in this spring and checked out again to the student in the fall.

 
What are the requirements to participate in the optional summer iPad checkout?
Students/Families interested in checking out their issued iPad for the summer must agree to the terms in the 2024-25 iPad Loan Agreement and determine if they wish to enroll in the iPad Protection Plan which will extend accidental iPad damage coverage for the full year, summer through next spring.

 
If a student checks out her/his iPad for the summer, does she/he have to check it out again in the fall?
No. Students checking out their assigned iPad for the summer are set for the next school year. Students would simply need to bring their iPad back as a school supply and not have to go through the fall iPad check out process.

 Do students/families need to agree to the 2024-25 iPad Loan Agreement?
Yes. In order to be issued an iPad for the summer or next fall, students/families need to agree to the iPad Loan Agreement.

Is there an updated option for the iPad Protection Plan that includes the summer months?
Yes. This spring in RevTrak there will be an option for an iPad Protection Plan that extends coverage for a full year (summer through next spring). For those opting for the iPad Protection Plan, coverage extends over the summer months at no additional cost. For those opting to have the school store the iPad over the summer months, the iPad Loan Agreement and optional iPad Protection Plan version will be available again in the fall.

What is the participation fee for opting to participate in the full year iPad Protection Plan that will extend coverage over the summer?
The iPad Protection Plan option is $35 which extends coverage over the summer months at no additional cost. There is a family maximum cap for coverage of "two enrollments" for families with three or more students in our schools that are issued iPads to take home. Enrollment in the iPad Protection Plan program will be offered by the school district for families that have applied for and been approved for Educational Benefits program participation. Please see the "Agree to Terms" page for additional information.

 What is the participation fee for the iPad Protection Plan for just the regular school year?
Starting again in the fall, the iPad Protection Plan for the school year will be $35/student with a family maximum cap of $70 ("two enrollments") for iPad Protection Plan coverage for the regular school year. Enrollment in the iPad Protection Plan program will be offered by the school district for families that have applied for and been approved for Educational Benefits, the schools for free and reduced priced meal program.  Please see the "Agree to Terms" page for additional information.

 Is there still a “family maximum cap” for the iPad Protection Plan?
Yes. For families with more than two students that take iPads home there is a maximum family cap for those opting in the iPad Protection Plan. The iPad Protection Plan family cap is based upon the cost of participation for two students ($70).

 What will the process be for fall checkout for students not checking out their assigned iPad for the summer?
Similar to previous years, new students and returning students that have not checked out their iPads for the summer will check out their issued iPads again in the fall according to the schedule determined at the individual school sites.

Will there be technical service and repair available over the summer?
Yes. We will have “drop-off” service repair for iPads over the summer. iPads in need of service may be dropped of with an administrative assistant at the Tiger Legacy & Learning Center – Community Education Office located at Entrance Door #1 at 510 Walnut St., Farmington, MN Monday - Thursday from 7:00 AM to 5:30 PM, excluding holidays. A repair request form with contact information must be completed at the time of drop off. If possible on devices being submitted for repairs, the iPad should be backed up to iCloud and crucial files saved to the student's Google Drive. Pass codes should also be turned off and after backing up, logout of "iCloud" and turn off "Find My iPad" so that our Apple Authorized Service Provider will be able to repair the device.

Is there a co-payment for the cost of more than 1 iPad repair/replacement claim made during the same iPad Protection Plan period?
Yes. However, for those opting for the iPad Protection Plan there is no co-payment for the first instance of a repair claim made during the iPad Protection Plan period. A co-payment fee for the repair or replacement of an iPad is required for multiple instances or claims made during the same period of coverage with the iPad Protection Plan. As an example, for one who has iPad Protection Plan coverage that has a covered damage claim during the summer months, there is no additional repair fee. However, if there was a second instance of covered damage during the school year for the same user, this would count as the “second claim” during the coverage period, and a co-payment will be required to help offset the cost of the iPad repair or replacement. Please see the iPad Protection Plan for additional information.

What is the process over the summer for iPads in need of repair?
iPads that are in need of service may be dropped off in person with an administrative assistant at the Tiger Legacy & Learning Center – Community Education Office located at Entrance Door #1 at 510 Walnut St., Farmington, MN Monday - Thursday from 7:00 AM to 5:30 PM, excluding holidays. An iPad Repair Request form which includes a description of the issue, student name, school, 2024-25 grade and contact information will also need to be completed at the time of drop off. Depending upon the nature of the issue, the target turn around for service work is two weeks.

Will devices needing repair over the summer be swapped out for a replacement iPad as they are during the school year?
iPad repairs typically result in the replacement of the iPad. During the summer months iPads requiring service will be sent in for service and following any necessary repairs/replacement returned to the student/family to whom the device was originally issued.

Will iPads be available for summer school use for those students not opting to check  the iPad out over the summer?
Yes. The iPads that have been issued to students will be available and need to remain on site for those students involved in summer academic programs that are not opting for summer iPad check out.

Will there be a fall iPad Loan Agreement and optional iPad Protection Plan?
Yes. For students new to the district or those electing to have the school store their assigned iPads, the 2024-25 iPad Loan Agreement will be available. An option for the iPad Loan Agreement with the iPad Protection Plan will also be available in the fall.

How do I register for the optional iPad checkout for the summer?
Families will again need use RevTrak this spring in order to agree to the 2024-25 iPad Loan Agreement and determine if wanting to ENROLL in or WAIVE the iPad Protection Plan. iPads issued to students will then need to be checked back out to the student in their school’s media center.

What information is needed for RevTrak?
If you have not already created a RevTrak account with the district, you will need to create one. Please have your child's student identification number ready, as it is necessary for registering. The Student ID number is listed in Infinite Campus' Campus Parent and Campus Student apps (It is NOT the same as the badge ID number). If you desire further help or instruction, please refer to the RevTrak eGuides. Parents that have already created RevTrak accounts and have associations with their child(ren) in the system are set to log in and select the appropriate iPad Loan Agreement activity.

What if I forgot my RevTrak password?
On the RevTrak login screen, please use the “Forgot Password” link below the password box to help recover your forgotten password. A “password reset email” will be sent.

What is the date by which students/families need to register for the optional summer iPad checkout?
The Optional Summer iPad Checkout and summer storage collection dates vary by school. In order to assist with end of year timelines and logistics, please complete the RevTrak registration for the optional summer iPad check as soon as possible and look for additional information from your child's building.

Will current district profiles used to manage the iPad still be in place for the summer?
Yes. Like the regular school year, all district issued iPads will remain enrolled in Jamf Pro, our Mobile Device Management Software.

Will “administrative restrictions” be enabled over the summer?
No. “Administrative restrictions” set at the individual building level will be turned off for the summer. If you believe this will present an issue for your child, know that your child’s device may be checked in for the summer. Additional information for parents on setting restrictions (also known as ‘parental controls’) on iOS devices is available from Apple. Parents may also choose to use Apple’s Guided Access feature for setting session limitations.

If we are new to the district or my child will be new to taking the iPad home next school year, when will the iPad for my child be issued?
iPads will be issued in the fall for students new to the district and students new to taking iPads home for the 2024-25 school year.

Will district issued apps and the Self Service app still be available over the summer?
Students will still have access to the District provided core apps such as Pages, Numbers, Keynote, iMovie, GarageBand, as well as Notability, Explain Everything and access to their Google Apps for Education Google Drive. The district's App Lending Library is also available for checking out apps. Apps identified at the individual building level will be removed from the iPad in early July, when student info rolls to the next grade level. Annually, individual buildings will again be requesting parental consent for apps that require it. Individual building level app collections will be reissued in the fall.

Over the summer months, what happens to course specific apps that were assigned for a particular school term?
Apps issued for particular courses during the school year will be reclaimed for reuse with students in specific courses next year. Students should make sure any projects from these specialty apps are saved to their Google Drive.

Should the iPads and projects still be backed up to one’s Google Drive over the summer?
Absolutely. Regardless of the time of year, students should regularly backup crucial projects and other projects that they would like to save to their Google Drive (their ISD 192 Google Suite for Education Google Drive).

Will secondary students need to change their district password in order to continue to access Schoology and Google Drive?
Yes. Secondary students will need to update their District Network password as they expire. Secondary students that have successfully changed their District password in May should be set until next fall. Student directions for updating their District Network password is available online. Students will also still have access on their iPad to the webclip for changing their password.

What happens if an iPad is lost or stolen over the summer?
As noted in the iPad Loan Agreement’s section regarding the iPad Protection Plan, Lost iPads are not covered by the iPad Protection Plan and remain the responsibility of the family to find or reimburse the District for the replacement of the iPad. For consistency and as also noted in the iPad Loan Agreement, stolen iPads should be reported to the Police to have a police report filed and also reported to the building principal. The iPad Protection Plan does cover the theft (with police report) of a stolen iPad but not the accessories. As a theft protection measure District iPad serial numbers have been registered with Apple’s Device Enrollment Program servers and may only be activated with a valid ISD 192 username and password.

What if my child is starting in a new school building next year?
As in previous years, students not checking out an iPad for the summer and transitioning between buildings between school years will have their issued iPad available at their new school location in the fall for checkout. Students that have checked out their assigned iPad for the summer will bring it with them as a school supply to their new building location.

If I turn my iPad in this spring, should I bring my District-issued charging brick and cord?
Returning students opting to check in iPads for storage over the summer do not have to turn in their District issued Apple power adapter and Lightning/USB cable. However, as stated in the iPad Loan Agreement students will be responsible for turning in their District issued Apple power adapter and Apple Lightning/USB cable before the end of our current iPad lease deployment or before withdrawing from the District. If you choose to turn in the issued power adapter and Lightning/USB cable for summer storage, it will be collected at the same time as the iPad and placed in a storage bag according to the student’s school site.